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Zoom Web Dev Lead in Olympia, Washington

Zoom is looking for an experienced Web Development / Program Manager to join our Marketing organization. As the Web Dev / Program Manager, you will help manage, prioritize and move web marketing requests forward. The ideal candidate is resourceful, adaptable and thrives on completing projects.

What we’re looking for

  • Manage new website requests ranging from full redesigns to daily and weekly updates.

  • Manage timelines and cross-team interlocks across the web roadmap

  • Capture and forecast resources needed to deliver projects against team capacity

  • Updating and managing site cookies (compliance, cookies, disclaimers and localization as needed)

  • Conduct project discussions with team members and stakeholders and transform high-level requirements into project plans, design briefs, and development tickets

  • Support web development team and strategists with project planning, process documentation, weekly status updates

  • Host weekly and other meetings with team and project leads connected to the web roadmap

  • Establish web projects scope by discovering and validating business and technical requirements and parameters.

  • Create documentation, slides, and other artifacts to communicate web roadmap status, remove blockers, and scope changes

  • Be the web development point of contact for business stakeholders and consult on web capabilities and limitations (cookies, analytics, testing, personalization etc)


  • 4+ years experience as a web project/program manager

  • Experience in a large, growing SaaS company is preferred.

  • Hands-on experience with WordPress (or other CMS), web analytics and A/B testing tools

  • Experience with agile / scrum methodologies, sprint planning, and coordinating QA and User Acceptance Testing

  • Experience with project, issue tracking, and version control software

  • Ability to effectively manage multiple projects and changing requirements

  • Strong knowledge of UI/UX best practices

  • Outstanding analytical and problem-solving skills

  • Collaborative team player with high attention to detail and impeccable organizational skills

  • Understand design, business and web development requirements

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team (https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog (https://blog.zoom.us/category/company-news/)

  • Zoom with us!

  • Find us on social at the links below and on Instagram (https://www.instagram.com/zoom/)

Zoom helps people and businesses stay connected so they can get more done together. We’re the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We're also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.

From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.

Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We're proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.